Mick and Donald run a fast food outlet on the road between Hay and Narrandera in New
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Mick decided to solve problem by setting up a hamburger production line from 4 pm to 8 pm each day. His wife, Minnie, would take over the sales counter. He would cut, toast and butter the bread rolls (he can complete 20 per hour). Donald would cook the meat patties, eggs, bacon and onions (he can complete 40 serves per hour). Donald's wife, Daisy, would chop the lettuce and tomato and place it in a toasted bread roll along with the meat patty, egg, bacon, onion, and, of course sauce (she can complete 25 hamburgers per hour).
The new system was put in place, and the next day, an average of 30 customers per hour ordered a hamburger with the lot between 4 pm and 8 pm.
Required:
1. Draw a diagram similar to that shown in Exhibit 16.9 to identify the number of customers per hour who received their orders.
2. How many customers were unfed by 8 pm?
3. Identify the bottlenecks in Mick's production process and suggest how they might be overcome to meet the customers' requirements.
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Related Book For
Management Accounting
ISBN: 9781760421144
7th Edition
Authors: Kim Langfield Smith, Helen Thorne, David Alan Smith, Ronald W. Hilton
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