Question: Refer to the Kitchenhelp Coffeemaker example in the chapter. Suppose that Exhibits 8-6 and 8-7 remain the same but that engineers developed different numerical correlations,

Refer to the Kitchenhelp Coffeemaker example in the chapter. Suppose that Exhibits 8-6 and 8-7 remain the same but that engineers developed different numerical correlations, shown below, for the QFD matrix in Exhibit 8-8.

Required(a) Prepare an exhibit similar to Exhibit 8-9 showing percentage contributions of each component to customer requirements.(b) Prepare a value index exhibit similar to Exhibit 8-10. Which components are candidates for cost reduction?

COMPONENTS OR FUNCTIONS COFFEE WARMER CUSTOMER BODY/WATER HEATING DISPLAY REQUIREMENTS BREW BASKET CARAFE WELL ELEMENT PANEL. Tastes/smells like 0.7 0.3 expresso Easy to clean 0.5 0.1 0.4 Looks nice 0.1 0.5 0.4 Has 6+ cup capacity Starts automatically on time Has multiple grinder settings Keeps the coffee warm 0.5 0.5 0.1 0.9 0.2 0.8 Automatic shutoff

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