Refer to the Managerial Application Does Customer Satisfaction Pay Off? What links between customer satisfaction and companies

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Refer to the Managerial Application Does Customer Satisfaction Pay Off? What links between customer satisfaction and companies’ financial performance did the researchers find?

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Managerial Accounting An Introduction to Concepts Methods and Uses

ISBN: 978-0324639766

10th Edition

Authors: Michael W. Maher, Clyde P. Stickney, Roman L. Weil

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