Review the temporal event checklist in Figure. Would a student grade report be an internal or external output? Would a class list for the instructor be an internal or external output? What are some other internal and external outputs for a course registration system? Using the guidelines for naming temporal events, what would you name the events that trigger theseoutputs?

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Customer wants to check item availabitity Customer places an order Customer changes or cancels order Customer or management wants to check order status Shipping fulfills order Shipping identifies back order Customer returns item defective, changed mind, full or partial returns) Prospective customer requests catalog Customer updates account information Marketing wants to send promotional materials to customers Management adjusts customer charges (correct errors, make concessions) Merchandising updates catalog ladd, change, delete, change pricesl Merchandising creates special product promotion Merchandising creates new catalog