SoftWear Silhouettes is a rapidly growing mail-order house specializing in all-cotton clothing. Management would like to expand sales to the Web with the creation of an ecommerce site. The company has two full-time system analysts and one programmer. Company offices are located in a small, isolated New England town, and the employees who handle the traditional mail-order business have little computer training.
a. Considering the company’s situation, draw up a list of software attributes that SoftWear Silhouettes should emphasize in its choice of software to create a Web site and integrate the mailorder business with business from the Web site.
b. Would you recommend COTS software, custom software, or outsourcing to an ASP? State your choice and defend it in a paragraph.
c. List the variables that contributed to your response in part b.