Question: Chapter 14 described three types of IT: function, network, and enterprise IT. Consider the diagram shown in Figure 15.2. Which type of IT is likely

Chapter 14 described three types of IT: function, network, and enterprise IT. Consider the diagram shown in Figure 15.2. Which type of IT is likely to have the greatest impact on business performance? Which type of IT would require the most complementary changes? Why?

FIGURE 15.2: Benefit Dependency

IT Functionality Business Process Change Improved Performance Complementary Changes Planned IT Initiatives Potential Ben

IT Functionality Business Process Change Improved Performance Complementary Changes Planned IT Initiatives Potential Benefits

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