Draw up a list of additional objectives and performance measures for Taruns hotel chain, and use them,
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Draw up a list of additional objectives and performance measures for Tarun’s hotel chain, and use them, with the performance measures in Practice Question 16.1, to design a balanced scorecard. For each, suggest whether they are qualitative or quantitative measures. Which are leading or lagging indicators for the financial and customer perspectives?
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Accounting A Smart Approach
ISBN: 9780199587414
1st Edition
Authors: Mary Carey, Jane Towers Clark, Cathy Knowles
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