The fourth perspective of the balanced scorecard is learning and growth. This includes all aspects concerning how
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The fourth perspective of the balanced scorecard is ‘learning and growth’. This includes all aspects concerning how a business looks to its future, such as developing new products or services and investing in its employees. What objectives and measures might be appropriate for assessing employee morale and development at Smart Drive? Which are quantitative and which are qualitative measures?
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Related Book For 
Accounting A Smart Approach
ISBN: 9780199587414
1st Edition
Authors: Mary Carey, Jane Towers Clark, Cathy Knowles
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