Question: Why is finding a knowledgeable salesclerk often difficult? People can choose for themselves whether to bear the extra cost of retail shopping. Those who value

Why is finding a knowledgeable salesclerk often difficult?

People can choose for themselves whether to bear the extra cost of retail shopping.

Those who value advice and convenience can pay slightly higher prices, while those who know what they want can buy for less from a mail-order house. True or false: It follows that private incentives lead to the optimal amount of retail service.

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