Think about a team you know well, e.g., a volunteer organization, a school club, a small group
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Think about a team you know well, e.g., a volunteer organization, a school club, a small group at work, or a sports team. Now think about an idea you might introduce to the team— an idea that team members might resist.
What would be important to know about each team member that might influence how you tailor your message? Consider questions such as the following:
● How long has this person been a part of the team?
● How important is the team to the person?
● What level of commitment to the team have you observed?
● How might the person react to your idea?
● How will this person, specifically, be affected by the change?
● What questions or objections would this person have?
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