Former General Electric CEO Jack Welch and his business journalist wife Suzy believe that human resources must

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Former General Electric CEO Jack Welch and his business journalist wife Suzy believe that human resources must execute layoffs fairly: First, the Welches recommend that pink slips be delivered “face-to-face, eyeball-to-eyeball” by the employee’s manager, not a stranger. Second, HR must handle severance arrangements evenhandedly. Last, HR has to provide genuine consolation and assist with the transition, the Welches suggest. Do you believe that such attempts at making downsizing more humane are effective?

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