The goal of some bad-news messages, such as job rejection letters, is to convince the audience to
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The goal of some bad-news messages, such as job rejection letters, is to convince the audience to accept the bad news as final.
Explain a situation in which you might not want to convince the audience that the news is final.
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Related Book For
Business Communication Polishing Your Professional
ISBN: 9780134740225
4th Edition
Authors: Barbara Shwom, Lisa Snyder
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