Use the following list to jog your memory about what you’ve done. For each item, give three or four details as well as a general statement.

Describe a time when you 1. Used facts and figures to gain agreement on an important point.

2. Identified a problem that a group or organization faced and developed a plan for solving the problem.

3. Made a presentation or a speech to a group.

4. Won the goodwill of people whose continued support was necessary for the success of some long-term project or activity.

5. Interested other people in something that was important to you and persuaded them to take the actions you wanted.

6. Helped a group deal constructively with conflict.

7. Demonstrated creativity.

8. Took a project from start to finish.

9. Created an opportunity for yourself in a job or volunteer position.

10. Used good judgment and logic in solving a problem.

As your instructor directs,

a. Identify which job(s) each detail is relevant for.

b. Identify which details would work well on a résumé.

c. Identify which details, further developed, would work well in a job letter.