What are the benefits of not saying no immediately to a client request that cannot be fulfilled?

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What are the benefits of not saying “no” immediately to a client request that cannot be fulfilled? Are there any potential pitfalls to this strategy?

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Business Communication Polishing Your Professional Presence

ISBN: 9780138189822

5th Edition

Authors: Barbara Shwom, Lisa Gueldenzoph Snyder

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Question Posted: Mar 27, 2024 02:00 AM

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What are the benefits of not saying no immediately to a client request that cannot be fulfilled?

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o By not starting with no you create more oppor...View the full answer

Business Communication Polishing Your Professional Presence

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