A bank has just sent out a monthly reconciliation statement to a customer with an error in

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A bank has just sent out a monthly reconciliation statement to a customer with an error in the person’s monthly income. Brainstorm to determine some possible causes of this error. Try to think of some possible reasons for the causes. Construct a fishbone diagram to display your results.

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Business Statistics For Contemporary Decision Making

ISBN: 9781119577621

3rd Canadian Edition

Authors: Ken Black, Ignacio Castillo

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