Management 3rd Pearson New International Edition Hitt, Michael A - Solutions

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Did Ostertag appear to have a global mind-set?Why or why not?
In your opinion, was Ostertag managing the crosscultural operations effectively in the process of trying to change the firm’s culture? Explain.
Do you think requiring everyone in a multinational firm to carry around a card with the firm’s core values on it can change a company’s culture? Why or why not?
In your opinion, what actions taken by Ostertag stood the most chance of changing General Semiconductor’s culture?
Using these descriptions, develop a list of at least three important points regarding “ways of doing business” in each country that businesspeople from outside that country should understand.
As a team, develop written descriptions of the institutional environments and cultures of Brazil, China, France, and Japan. (Feel free to refer to the Internet or other sources to confirm the accuracy of your descriptions.)
Form teams of three to five people, and then examine the information presented in Tables 1 and 2 in this chapter.
On a scale of 1–10 (10 is the highest), how would you rate your “global skills”?
Do you think some of the 10 products listed include components that are both domestically made and foreign made?
Which of the products is likely made by foreign firms?
What is the relative impact of international business on your daily life?
What do you believe are the 10 most common products the average college student might use?
Why do you think it was manufactured there?
Where was the item most likely manufactured?
What percentage of the firm’s annual sales comes from its home market? What percentage comes from other countries?
In which country is the firm headquartered?
What is a global mind-set and why is it important?
What are the primary factors with which managers must deal in managing multicultural teams?
Why do managers need to understand how to manage across cultures?
What are the three types of international organization focus and how would you describe each?
How are the five international strategies used to enter new foreign markets and when is each most useful?
What is culture and its four primary dimensions?
What are the three major institutions of a country’s institutional environment and how do they differ?
What are the two major elements of the global environment, and why are they important?
What is globalization, and how does it affect different countries?
What would be your general recommendations relative to the focus, amount, frequency, and rate of change?
What would your general recommendations be relative to building a leading coalition, communication plan, levels of participation, and types of incentives?
Why is Dr. Lee so opposed to the potential change?Can anything be done to reduce his resistance?
At the three different stages of change, what are the likely sources of resistance?
What is your analysis relative to a potential leading coalition?
As an employee, why might you resist this change? What might make you less resistant to the change?
What would be the basic elements and choices in your change plan?
As a member of the review committee, analyze the forces for and against this change (force field analysis). Based on this, what early actions might you take?
How can you tell when you are encountering a learning organization?
Describe a learning organization.
What is the difference between the breadth and the depth of reengineering?
What is a change agent? Where do change agents come from?
Name and describe the key steps in the OD approach to change.
What is the emphasis of the OD approach to change?
Name and describe the three steps in evaluating the outcome of a planned change.
In evaluating the outcome of a planned change, what types of data are used?
Define the term force field analysis.
What are some of the ways managers can overcome employees’ resistance to change?
List the drawbacks to using incentives to gain cooperation during a change.
Why is it important to be careful in choosing the amount and rate of change? What are the benefits and drawbacks involved in large-and small-scale change? In rapid or slow change?
What two criteria are key in determining targeted supporters for change?
What are the key considerations and choices in implementing change?
Describe some of the considerations managers face when planning change.
What are the key sources of resistance in each major stage of the change process?
Name the three major stages in the change process.
What is meant by proactive and reactive change?
Is it more difficult to change an organization’s strategy or its culture? Why?
What is the key to changing an organization’s culture?
What components within an organization can be changed?(Hint: The chapter discusses six of them.)
What are an organization’s internal forces for change?
List the forces from outside an organization that act to bring about change within it.
Aside from problems relating to control, name three other important sets of management issues that were involved in this incident. Justify your choices and provide a ranking of those issues.
Keeping in mind costs, what is the single most effective control step BP could have taken in advance to prevent or reduce the possibility of a blowout?
What is the most important control issue in this case?
Was the Deepwater Horizon accident a clear and unequivocal case that illustrates the proverb “An ounce of prevention is worth a pound of cure”?Why or why not?
What factors determine the usefulness of information to the control process?
What are the advantages and the problems involved in using a balanced-scorecard approach?
What is the relationship between pre-, concurrent, and postcontrols of operations? Which type is best?
What is the fundamental difference between bureaucratic control and commitment (clan) control?
Describe four managerial control issues involving budgets.
Compare strategic, tactical, and operational control.Why are the boundaries between each not always clear?
What is the limiting factor in comparing performance against standards?
When measuring performance, can nonquantifiable data be helpful? How?
What key issues must managers consider when establishing standards?
Who is responsible for setting standards?
How is the control function linked to other managerial functions?
What is meant by control in organizations?
What specific actions should Jackson take immediately?What should some of his longer-term goals be?
What are the probable causes of so many mishaps?
Categorize the quality problems in this case.
Explain the key functions of effective supply chain management and the two key tensions.
What is DFM, and what are its common benefits?
Contrast and compare economies of scale and learning effects.
What is JIT, and what are its principal benefits?
What are the key similarities and differences between Gantt charts and PERT/CPM techniques?
What is EOQ and why is it a useful tool for managers in operations?
What are the two main Six Sigma techniques, and what is each intended to target?
What are the key similarities and differences between SPC(statistical process control) and kaizen?
What is operations management and why is it strategically important for all firms, regardless of their focus on or mix of products and services?
What criteria would you have considered if you were in Frohman’s position? How would you have weighted these factors?
Do you agree that Frohman should have made the decision to remain open or close or should executives at Intel’s corporate headquarters have made it?
Do you agree with Dov Frohman’s decision in advance of the actual missile attacks to keep Intel up and running? What about after the actual missile attacks began?
If you insist that it’s impossible to decide, what information must you have in order to make the decision?
Are you inclined to stop the current run and make the changeover for the custom run? Why or why not?
Should you make this decision on your own or should you involve the group?
What techniques can managers use to improve group decision making and avoid pitfalls like groupthink and the escalation commitment?
When should a manager engage in participatory decision making?
Describe what groupthink and the escalation of commitment are.
What are the advantages and disadvantages of group decision making?
Why is analyzing the decision situation a key step in making better decisions?
Describe Gresham’s law of planning.
When are SOPs (standard operating procedures) most often used?
How does the retrospective decision-making model work?
What is satisficing? How does it differ from satisfying?
How can selective perception influence decision formulation?

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Management 3rd Pearson New International Edition Hitt, Michael A - Solutions

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