The waiting times, in minutes, for patients at a clinic are normally distributed with mean 13 and

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The waiting times, in minutes, for patients at a clinic are normally distributed with mean 13 and variance 16.

a. Calculate the probability that a randomly selected patient has to wait for more than 16.5 minutes.

b. Last month 468 patients attended the clinic. Calculate an estimate of the number who waited for less than 9 minutes.

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