The Canada Radio-television and Telecommunications Commission (the CRTC) has put in place the Wireless Code (the Code)

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The Canada Radio-television and Telecommunications Commission (the CRTC) has put in place the Wireless Code (the Code) in order to deal with a number of cell phone issues, including customers receiving extremely high bills for data roaming charges. In response to this perceived unfairness, the Code places a cap on a customer’s national and international data roaming charges in certain cases unless the customer expressly agrees to pay such additional charges. Is it the role of a public authority to interfere with contractual freedom in this way? If a wireless customer fails to keep proper track of her data roaming usage and then ends up with a bill in the thousands of dollars, is that not the fault of the customer? Why should the CRTC interfere with the market in this way?

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Canadian Business And The Law

ISBN: 9780176795085

7th Edition

Authors: Philip King Dorothy Duplessis, Shannon O Byrne

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