Go to www.customerssuck.com . As a group, examine accounts given by employees as to the outrageous behavior
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Go to www.customerssuck.com. As a group, examine accounts given by employees as to the outrageous behavior observed in retail settings. Summarize the findings. What conclusions can be made from this?
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The accounts on Customers s uck com range from amusing anecdotes to shocking stories of cus...View the full answer
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Related Book For
Consumer Behavior Buying, Having And Being
ISBN: 9780135225691
13th Edition
Authors: Michael R. Solomon
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