Question: By building quality into the process, rather than making quality inspections at the end of the process, certain job functions (such as many quality control

By building quality into the process, rather than making quality inspections at the end of the process, certain job functions (such as many quality control in¬ spectors) can be eliminated. Additionally, the installation of automated equip¬ ment to monitor product processing could eliminate some line worker jobs.

In a nation with fairly high unemployment, would employers attempting to implement valid quality improvements that resulted in employee terminations be appreciated or condemned? Discuss your answer from the standpoint of a variety of concerned constituencies, including the consumers who purchase the company’s products.

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