Question: Avoid withdrawing an existing LP, which can have negative consequences in the form of customer dissatisfaction and defection. Customers do not like it when LPs

Avoid withdrawing an existing LP, which can have negative consequences in the form of customer dissatisfaction and defection. Customers do not like it when LPs are withdrawn, once they have grown accustomed to the benefits.

Thus, design faults will not only result in losses but haunt you later, in the form of customer dissatisfaction.

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