Question: According to the textbook, an example of a tax cost KPI would be: a. Employee turnover of the tax personnel. b. Levels of technology/tax training.

According to the textbook, an example of a tax cost KPI would be: 

a. Employee turnover of the tax personnel. 

b. Levels of technology/tax training. 

c. ETR (effective tax rate). 

d. Levels of late filing or error penalties.

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