Plaintiff health care workers sued their employer for alleged wage law violations. They sought a declaration that the arbitration clauses in their employment contracts were unconscionable and unenforceable because other provisions of their contract allowed the employer to seek limited judicial relief without giving the plaintiffs the same option. The defendant sought to compel arbitration and the court denied the motion, agreeing with the employees that the contract was unconscionable. On appeal, the employer urged the appellate court to consider the strong policy of the state in favor of arbitration.

How do you think the appellate court should have ruled in this case? Why?