George Sandoval, housekeeping manager at the Royal Hotel, wrote the following memo regarding operations in the laundry
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Question:
George Sandoval, housekeeping manager at the Royal Hotel, wrote the following memo regarding operations in the laundry department of the hotel: "The level of productivity of laundry workers has been very low lately. On two occasions, there has not been enough linen to go around; the section housekeepers have had to wait for sheets and pillowcases to set up the beds. Beginning today, the 30-minute mid-morning break will be reduced to 15 minutes in order to increase productivity. I will be checking the laundry room often to make sure that everyone is on the task at all times. We must have the clean linen out fast every morning!"
- How would you evaluate George's attitude regarding his concern for production?
- How would you evaluate George's attitude regarding his concern for people?
- What would you have done in George's place?
Related Book For
Understanding Business Ethics
ISBN: 9781506303239
3rd Edition
Authors: Peter A. Stanwick, Sarah D. Stanwick
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