How would you define excellent service quality for an enquiry/information service provided by your cell phone or

Question:

How would you define “excellent service quality”

for an enquiry/information service provided by your cell phone or electricity service provider?

Call a service organization, go through a service experience, and evaluate it against your definition of excellence.

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Related Book For answer-question

Essentials Of Services Marketing

ISBN: 9781292425191

4th Edition

Authors: Jochen Wirtz

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Question Posted: Feb 03, 2024 12:01 PM

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How would you define excellent service quality for an enquiry/information service provided by your cell phone or

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Essentials Of Services Marketing

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