Why is periodic service process redesign necessary? What are the typical symptoms that indicate a service process

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Why is periodic service process redesign necessary?

What are the typical symptoms that indicate a service process is not working well?

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Essentials Of Services Marketing

ISBN: 9781292425191

4th Edition

Authors: Jochen Wirtz

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Question Posted: Feb 03, 2024 12:00 PM

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Why is periodic service process redesign necessary? What are the typical symptoms that indicate a service process

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Service process redesign is necessary periodically for several reasons 1 Adaptation to Change Nothing stays the same forever Internal and external env...View the full answer

Essentials Of Services Marketing

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