A dam Smith, owner of PB Manufacturing, uses one performance measureunits soldto evaluate his sales staff. Recently
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A dam Smith, owner of PB Manufacturing, uses one performance measure—units sold—to evaluate his sales staff. Recently he has noted that while units sold are increasing, he is actually making far less money (operating profit). What do you think is happening at PB Manufacturing? What type of dysfunctional consequence is occurring?
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It seems that PB Manufacturing is experiencing a dysfunctional consequence known as suboptimization ...View the full answer
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ISBN: 9780999500491
2nd Edition
Authors: C J Mcnair Connoly, Kenneth Merchant
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