Anita and her family moved, and her parents feel Anita is not adjusting well to the move.

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Anita and her family moved, and her parents feel Anita is not adjusting well to the move. Anita wants to return to her old school to be with her friends. Her parents ask the worker to talk to Anita about her desire to return to her former school. Anita talks about how strange the new school is and how much she misses her old friends. The worker replies, “Tell me something about your friends where you used to live.” Can Anita continue to tell the worker what she misses about her old school?

Enhanced Blocked


Above are various scenarios illustrating workers’ responses in a variety of situations. Examine the responses in each case and decide whether the worker is blocking communication or enhancing it. Do the worker’s responses cut off further communication from the other person or seem to encourage the person to continue? Circle your answer after each vignette.

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