Marie was a client of a partial hospitalization program. She was loud and demanding, but she often felt hurt upon learning that others were afraid of her or reacted to her as if she were angry. As a result of an encounter in the partial program, she is sent to you, her new case manager, to see if there are ways to help her that might work better. You need to understand more clearly what has happened from her perspective and what sort of program she might fit into.

Your Closed Questions to Become Acquainted with Her Case Are:

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Your Open Questions to Learn More about Her Problems and Desires for Treatment Are:

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Look at the case histories that follow and, for each one, write four closed questions and four open questions that you might ask the client.