You are interviewing a man who appears to be quite delusional in the hospital emergency room. The new security officer at the hospital does not seem to understand that the behavior is part of an illness, and he keeps entering the room and asking, as if the patient cannot hear, “Is he giving you any trouble? Do you want me to take care of him?” Your message expresses your need to continue the interview and your need for privacy.

In the vignette that above, you have a problem with the behavior or actions of someone; this person’s behavior is affecting the goals of your work with the client or is adversely affecting the client. For each vignette, construct a firmer message that explicitly or implicitly requests this person’s help.