Most retail stores give employees specific instructions on how to process a sales return. For example, a
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Most retail stores give employees specific instructions on how to process a sales return. For example, a cash refund can only be given if cash was paid. Imagine that you work for a large sporting goods store like The Sports Authority. Your friend, Martin, comes in to return a sweatshirt he purchased recently. You know he purchased the sweatshirt on sale, but he wants you to give him a full refund.
ETHICAL DECISION MAKING
1. What are the ethical issues?
2. What are the alternatives?
3. Who are the affected parties?
4. How do the alternatives affect the parties?
5. What would you do?
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1 Ethical issues are rules or standards of conduct that help an individual decide between ri...View the full answer
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