Question: 1.. Explain how flexible capacity can be created in each of the following situations: (a) a local library, (b) an office-cleaning service, (c) a technical

1..  Explain how flexible capacity can be created in each of the following situations:

(a) a local library,

(b) an office-cleaning service,

(c) a technical support helpdesk,

(d) an Interflora franchise.

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