3. Rosabeth Moss Kanter recently commented, “Organizational structures that allow divisions and departments to own their turf and people with long tenure to take root creates the same hardened group distinctions as Congressional redistricting to produce homogeneous voting blocs—all of which makes it easier to resist compromise, let alone collaboration.”46 It is difficult for organizations to change their structures, but as Kanter points out not doing so can present problems.

Have you ever worked in an organization that was territorial and divisive? How can a rigid organizational structure lead to inflexibility and conflict?