3. Which functional information systems need to be integrated to support the new system? Musco Food Corp. (muscofood.com) is a distributor of food products (meats, cheese, olive oil, and other deli-need products)

in Queens, New York. It has only an eight-man sales force who visit customers and, until recently, showed them a paper catalog and took orders orally (“Just give us the same as last time,” or “I need fourteen cases of Italian cheese”). The salesman then went to his car and called a customer service employee, who then typed the information into the company’s computerized order processing system that generated the order to the warehouse for preparation and delivery, and an invoice for the customer.