Question: 4. Building a great database is not knowledge management, but many firms seem to think it is. For a firm to be truly successful in

4. Building a great database is not knowledge management, but many firms seem to think it is. For a firm to be truly successful in leveraging its knowledge resources, it must build communities of practice among those who regularly work together or who have common tasks or goals. Having a great database does not mean it will be used. Knowledge management requires utilization.

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