A major mail order house collected data on the reasons for return shipments over a 3-month period
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A major mail order house collected data on the reasons for return shipments over a 3-month period with the following results: wrong selection 62,000; wrong size 50,000; order canceled 15,000; wrong address 3000; other 15,000. Construct a Pareto diagram.
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Reason Total Number Percent Cumulative Percent
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Related Book For
Introduction To Materials Management
ISBN: 978-9386873248
8th edition
Authors: Arnold J. R. Tony, Gatewood Ann K., M. Clive Lloyd N. Chapman Stephen
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