In the corporate social responsibility highlight regarding Starbucks on page 528 in this chapter, it was stated that Starbucks believes in measuring and monitoring the company's CSR progress. The forward to Starbucks' Global Social Impact 2017 Performance Report stated:

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Part 1 Our 2017 Global Social Impact Performance report marks our progress as a company, one that's performance-driven through the lens of humanity. Together with our more than 330,000 partners and organizations like Conservation International and Feeding America, we can use our scale for good. We've made this progress by being purposeful in our decisions and our collective actions, and we have bold, new aspirations for the years ahead. Our efforts are focused in four areas where our commitment and scale can make the biggest impact: SUSTAINABLE COFFEE: Working to make coffee the world's first sustainable agricultural product. GREENER RETAIL: Building and operating the world's largest green retail business. CREATING OPPORTUNITIES: Investing in pathways to opportunity through employment, education and training. STRENGTHENING COMMUNITIES: Welcoming all and creating impact on issues that matter. Part 2 Go to: https://www.starbucks.com/responsibility/global-report and select one of the four areas of focus and identify how the company is doing with respect to its goals.