Question: This chapter described how a storage array initiates a call home, an automatic alert sent to the vendors support team that enables the team to

This chapter described how a storage array initiates a “call home,” an automatic alert sent to the vendor’s support team that enables the team to access the array to remotely fix an error. Discuss and detail the security implications of this procedure, and develop a procedure to mitigate any security threats that you may identify in providing access to remote support teams.

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