After being promoted to store manager for a new branch of a large department store chain, Mei-Yu

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After being promoted to store manager for a new branch of a large department store chain, Mei-Yu was concerned about communication in the store. Six department heads reported directly to her, and 50 full-time and part-time sales associates reported to them. Given this structure, Mei-Yu worried about staying informed about all store operations, not just those coming to her attention as the senior manager. What steps might Mei-Yu take to establish and maintain an effective system of transparency and openness in this store?

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Management

ISBN: 9781119323990

4th Canadian Edition

Authors: Barry Wright, Daniel G. Bachrach, John R. Schermerhorn

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