Question: The PM is getting a bug report that shows a higher failure rate than expected. The PM thinks applying Ishikawa technique, or why-why technique helps

The PM is getting a bug report that shows a higher failure rate than expected. The PM thinks applying Ishikawa technique, or “why-why”

technique helps to get into the depth of the failure incidence and then try to fix it. What should the PM Do?

A. Histogram B. Root Cause Analysis C. Affinity Diagram D. Checklist

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