Question: The PM is observing customer complaints due to crappy code, how could this have been avoided? What should the PM do? A. Matrix Diagram to

The PM is observing customer complaints due to crappy code, how could this have been avoided? What should the PM do?

A. Matrix Diagram to track defects B. Applying COQ from start to finish C. Flowchart to understand process D. Scatter diagram to see diversions

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