The presence or absence of a felt need for change is a key issue in the_________ phase

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The presence or absence of a felt need for change is a key issue in the_________ phase of the planned change process.

(a) improvising

(b) evaluating

(c) unfreezing

(d) refreezing

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Management

ISBN: 9781119323990

4th Canadian Edition

Authors: Barry Wright, Daniel G. Bachrach, John R. Schermerhorn

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