When the registrar of a university deals with students by an identification number rather than a name,

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When the registrar of a university deals with students by an identification number rather than a name, which characteristic of bureaucracy is being displayed and what is its intended benefit?

(a) division of labour, competency

(b) merit-based careers, productivity

(c) rules and procedures, efficiency

(d) impersonality, fairness

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Management

ISBN: 9781119323990

4th Canadian Edition

Authors: Barry Wright, Daniel G. Bachrach, John R. Schermerhorn

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