1-2 What is an information system? How does it work? What are its management, organization, and technology components and why are complementary assets essential for ensuring that information systems provide genuine value for organizations?

• Define an information system and describe the activities it performs.

• List and describe the organizational, management, and technology dimensions of information systems.

• Distinguish between information technology and an information system.

• Explain how the Internet and the World Wide Web are related to the other technology components of information systems.

• Define complementary assets and describe their relationship to information technology.

• Describe the complementary social, managerial, and organizational assets required to optimize returns from information technology investments.