Should all companies use Facebook and Twitter for customer service and marketing? Why or why not? What

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Should all companies use Facebook and Twitter for customer service and marketing? Why or why not? What kinds of companies are best suited to use these platforms?

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Management Information Systems Managing the Digital Firm

ISBN: 978-0134639710

15th edition

Authors: Kenneth C. Laudon, Jane P. Laudon

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Question Posted: Mar 08, 2018 04:51 AM

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Should all companies use Facebook and Twitter for customer service and marketing? Why or why not? What

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Before a company jumps into using Facebook and Twitter it needs to make sure t...View the full answer

Management Information Systems Managing the Digital Firm

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