Question: Software as a service (SaaS): Customers use software hosted by the vendor on the vendors cloud infrastructure and delivered as a service over a network.

• Software as a service (SaaS): Customers use software hosted by the vendor on the vendor’s cloud infrastructure and delivered as a service over a network. Leading software as a service (SaaS) examples are Google’s G Suite, which provides common business applications online, and Salesforce.

com, which leases customer relationship management and related software services over the Internet. Both charge users an annual subscription fee, although Google has a pared-down free version. Users access these applications from a web browser, and the data and software are maintained on the providers’ remote servers.

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