Question: The process of identifying relevant quality standards and developing a plan to ensure the project meets those standards. Match each of the key terms with

The process of identifying relevant quality standards and developing a plan to ensure the project meets those standards.

Match each of the key terms with the definition that best fits it.

A. Balanced scorecard B. Benchmarking C. Capability maturity models D. Control chart E. Control Quality F. Cost of quality G. Cost baseline H. Fishbone diagram I. ISO 9000 J. Manage Quality K. Pareto chart L. Plan Quality Management M. Quality N. Quality audit O. Quality management plan P. Quality metrics Q. Quality policy

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