Fidelity Savings & Loans (FS&L) operates a number of banking facilities throughout its region of the country.
Question:
Fidelity Savings & Loans (FS&L) operates a number of banking facilities throughout its region of the country. The officers of FS&L would like to analyze the efficiency of the various branch offices using DEA. The following data set has been selected to represent appropriate input and output measures of each banking facility. (Labor Hours and Operating Costs are considered inputs; Customer Satisfaction, New Loans, and ROA are considered outputs.)
a. Which branches are efficient?
b. Which branches are inefficient? For each inefficient branch, which other branches would be good benchmarking targets?
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Answer o analyze the efficiency of the various branch offices using Data Envelopment Analysis DEA we need to determine the efficiency scores for each branch The efficiency scores will indicate which b...View the full answer
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Related Book For 
Management Science The Art of Modeling with Spreadsheets
ISBN: 978-1118582695
4th edition
Authors: Stephen G. Powell, Kenneth R. Baker
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