Question: Building on the Cameron Tools Inc. balanced scorecard example, assume that the company has the following performance metrics for each strategic objective: Promote from

Building on the Cameron Tools Inc. balanced scorecard example, assume that the company has the following performance metrics for each strategic objective:

▪ Promote from within: Percentage of new managers promoted from within the company

▪ Recruit quality recent graduates: Number of entry-level employees from top 10 manufacturing colleges

▪ Increase innovation: Product durability test scores and number of production hours per product

▪ Improve communication between departments: Number of production errors due to miscommunication

▪ Provide high-quality, durable products: Number of products returned on warranty and online product ratings

▪ Increase profits: Market share and gross profit Given these performance metrics and their related strategic objectives, draw a measure map showing the expected relationships among performance metrics.

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