Question: It has been said that external failure costs can be catastrophic and much higher than the costs of other categories. What are some examples of

It has been said that external failure costs can be catastrophic and much higher than the costs of other categories. What are some examples of external failure costs? Why is it often difficult to arrive at the cost of external failures?

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Lost sales Sales returns Warranty repairsreplacements Often the largest e... View full answer

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